Meet Our Team


Click on one of the people below to find out more information.

General Manager

Derek Lau
General Manager
604-985-0693

Derek was born and raised in the North Shore and started his career at Capilano Auto Group as a wash boy, working a summer job at the dealership while in high school. After obtaining his Bachelors of Business Administration at SFU, he began his career in automotive sales with Capilano Volkswagen where he achieved B.C Salesperson of the Year in 2007. In 2008 he transitioned to the Audi Sales Department as an Assistant Sales Manager, achieving B.C Salesperson of the Year in 2009. In June of 2010, Capilano Audi moved into the current Automall location, and Derek has passionately led the store from an annual sales volume of 500 cars sold in its first year of operation to over 1300 cars sold in 2017. In June 2014, Derek received his Masters of Business Administration from Queen's University.

Please contact Derek if you have any feedback or concerns whatsoever as he is always interested in giving our customers the best dealership experience possible.


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Sales Management

Nihk Lo
General Sales Manager - Fluent in Mandarin and English
604-985-0693

Nihk began his career at Capilano Audi a decade ago as a technician and has recently transitioned to a management role within the Sales Department. Needless to say, he is extremely knowledgeable about the Audi product and is very dedicated to his career as he also works full-time as a fireman. Nihk is as huge fan of the Audi Q5 TDI which he raves about for its excellent fuel economy and outstanding pulling power going up the hills

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Ryan Lee
New Car Sales Manager - Fluent in Korean and English
604-985-0693 ext. 5109

Ryan joins the Capilano Audi team having previously been a top producer for other import brands where he obtained valuable experience. He is extremely passionate about the Audi products and has a knack for great customer service. Ryan has been with Capilano Audi since 2013 and has been promoted to New Car Sales Manager where he aims to continue providing exemplary service to all customers.

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Juan Miguel Lopez
Sales Manager
604-985-0693 ext. 5914

Juan Miguel (JM) has been a resident of North Vancouver since 1998 and is proud to be part of Capilano Audi which has been serving the local community since 1970. His main goal is to ensure that all customers have a positive experience during their visit and interaction with our team. His favorite Audi model is the RS5. And in his spare time, he enjoys traveling and trying out different restaurants.

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Tim Cheung
Sales Manager - Fluent in Mandarin, Cantonese, and English
604-985-0693 ext. 5902

Tim has been with Capilano Audi since July 2013 after having worked previously in Hong Kong and gaining sales experience in the camera industry. Through his experience, he has become fluent in Mandarin, Cantonese, and English. Tim has a high attention to detail which serves well for the brand and would be delighted to assist any customer looking to own an Audi as their next car.

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Sales Department

Herman Kwok
Audi Brand Specialist - Fluent in Mandarin, Cantonese, and English
604-985-0693 ext. 5910

Herman comes from a banking industry, heavily focusing on customer's needs and solving any problems that come along the way. Herman will set an environment where purchasing a vehicle is fun and stress free. He is a downhill mountain bike and ski enthusiast. His favorite Audi is the A4 Allroad wagon - meeting all his storage space requirements!

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Chris Bong
Audi Brand Specialist
604-985-0693 ext. 5923


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Jae Lee
Audi Brand Specialist - Fluent in Korean and English
604-985-0693


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Justin Kimura
VIP Loyalty Specialist
604-985-0693 ext. 5905

As a Audi enthusiast, Justin's goal is to bring his expertise to a progressive company that allows him to grow and contribute to their success. His favorite Audi model is the S5 Sportback. On his spare time he enjoys traveling and doing extracurricular activities.
Fun fact: In 2000, Justin won gold in kumite and bronze in kata at the National Karate Championship

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Aaron Li
Audi Brand Specialist - Fluent in Mandarin, Cantonese, and English
604-985-0693 ext. 5910

Aaron has been working at Capilano Audi since March 2017 where he thoroughly enjoys serving is customers with utmost care and attention. On his days off, he can be found playing soccer and improving his golf swing at the greens. His current favorite Audi model is the 2018 A5 Sportback for its versatility and space.

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James Rincon
Lease Manager - Fluent in Spanish and English
604-985-0693 ext. 5903

James Rincon has been officially recognized as the #1 Audi Sales Professional in Canada repeatedly over the years and again for 2015. This amazing accomplishment is due entirely to his dedication and passion for the Audi Brand which translates into a very professional and exciting experience for all his clients. James has been a part of our organization since 2004 and always ready to assist you in all your Audi needs

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Adrian Michael
Audi Brand Specialist
604-985-0693 ext. 5916

Adrian is enthusiastic about creating relationships with customers at Capilano Audi. Outside of work, he plays the piano as an award-winning jazz pianist and occasionally performs for private concerts upon special requests. His favorite Audi model is unsurprisingly the R8 V10 for the ultimate exhaust bliss.

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Aaron Quast
Business Development Specialist
604-985-0693 ext. 5920

Aaron is a North Shore resident and has been in the automotive industry over 15 years. He prides himself on treating clients with honesty, integrity, and exceptional service. He also enjoys having a good laugh with his clients as he believes buying a vehicle should be fun! When he is not at work, he enjoys spending time with his family, travelling, and dining out. His favourite Audi is the A7 Sportback - family function, yet sporty and fun.

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Matthew Tarka
Audi Delivery Specialist
604-985-0693

Being a car enthusiast and Audi owner, Matt has acquired in depth knowledge about these fantastic automobiles. On his time off, he enjoys attending car meets around town!

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Ramin Rasavar
Audi Brand Specialist - Fluent in English and Farsi
604-985-0693 ext. 5915

Ramin is a Motorsports enthusiast and is an official member of FIA "Fédération Internationale de l'Automobile." He is proud to join the Audi team due to the motorsports influence in Audi's DNA. Ramin is personally fond of the Audi RS series. Outside of work, Ramin organize motorsport events around BC.

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Trevor Smith
VIP Loyalty Specialist
604-985-0693 ext. 5907


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Carlos Montanes
Audi Brand Specialist - Fluent in English, Spanish, and French
604-985-0693 ext. 5909


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Administration Team

Kris Hetherington
Office Manager
604-985-0693


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Monika Starczynowski
Sales & Service Administrator
604-985-0693

Monika has been with Capilano Audi for a few years now and is excited for her new role as Sales & Service Administrator. Having recently completed her business degree, Monika can assist you with a wide array of customer service inquiries, so please feel welcome to contact her at your convenience.

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Samantha Ip
Receptionist
604-985-0693


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Hanna Tabrizi
Receptionist
604-985-0693


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Kailey Fraser
Receptionist
604-985-0693


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Keith Tocher
Warranty Administrator
604-985-0693


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F&I/Business Office

Andrew Ballantyne
Financial Services Manager
604-985-0693

Andrew has been with Capilano Audi since 2007 and makes the scenic drive to work each day from his home in Squamish, B.C. Previously from the optical business, Andrew is delighted to work with the Audi team and is focused on ensuring that every customer picking up their new car is an extremely satisfied one.

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Natalie Zepedeo
Assistant F&I Manager
604-985-0693

North Vancouver born and raised Natalie joined Capilano Audi's team of success in April 2015. Her journey at Capilano Audi started at the reception desk, and with some hard work and daily dedication she has moved into the business office as Assistant F&I Manager. Natalie would classify her experience working at Capilano Audi as exceeding her expectations. The opportunities she has been given to grow and thrive in the brand, and in the company, is something that she loves about working here. In all her Audi endeavors Natalie hopes to incorporate her love of creating positive relationships with staff and clients.

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Service Management

Robert Ricci
Fixed Operations Manager
604-985-0693


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Nick Leuchte
Service Manager & Audi Master Technician
604-985-0693


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Arch Linsao
Assistant Service Manager
604-985-0693 ext - 6202


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Daniel Gyra
Assistant Service Manager
604-985-0693 ext - 5833


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Service Advisors

Allan Agres
Service Consultant
604-985-0693 ext - 5824


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Richard Hong
Service Consultant
604-985-0693 ext - 5205


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Eduard Lyutin
Service Consultant
604-985-0693 ext - 5202


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Audi Technicians

Rob Lang
Audi Master Technician - Shop Foreman
604-985-0693


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Ken Choy
Audi Master Technician - Shop Foreman
604-985-0693


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Nathan Sami
Audi Certified Technician
604-985-0693


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Radu Pirvu
Audi Certified Technician
604-985-0693


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Tim Weeks
Audi Certified Technician
604-985-0693


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Nima Dehghan Saei
Audi Certified Technician
604-985-0693


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Paris Tseng
Apprentice Technician
604-985-0693


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Jackson DeWolfe
Apprentice Technician
604-985-0693


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Nikita Karpov
Apprentice Technician
604-985-0693


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Parts Department

Gord Leech
Assistant Parts Manager
604-985-0693 ext - 5301


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Craig McAllister
Parts Consultant
604-985-0693 ext - 5302


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Matthew Johnson
Parts Consultant
604-985-0693 ext - 6301


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Tony Belbin
Parts Consultant
604-985-0693 ext - 5303


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Lot Department

Scott Ouellette
Lot Manager
604-985-0693


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Markus Jensen
Lot Attendant
604-985-0693


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Peter Pistilli
Lot Attendant
604-985-0693


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Brent Murray
Lot Attendant
604-985-0693


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Tyler Stenson
Lot Attendant
604-985-0693


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Sean Cherry
Lot Attendant
604-985-0693


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Ryan Etheridge
Lot Attendant
604-985-0693


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Zach Peers
Lot Attendant
604-985-0693


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Armando Cariaga
Lot Attendant
604-985-0693


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Matt Yeager
Lot Attendant
604-985-0693


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Shuttle Drivers

David Langley
Shuttle Driver


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Kate M.
Shuttle Driver


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