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Recently I had taken my car down to have some service done and and an issue with the battery fixed. I am very happy to say that I had a great experience with the staff and quality of customer service. All the staff was very friendly and informative with me through the whole process. I would definitely consider buying a car from here next time and always will recommend them!
a week ago
Stopped by there the other day to check out some vehicles as I had a few in mind. Wanted to commend Justin for his help! His knowledge and professionalism is how customer service should be. He had answers to all of my questions and explained everything thoroughly and made sure I understood. Thanks Justin!
2 weeks ago
Justin and the team at Capilano Audi were a pleasure to deal with and we are very happy with our new Q7. Justin went over and above to provide us with exactly what we were looking for within the budget that we requested. We felt no pressure at all and everyone we dealt with was very friendly and helpful including the GM Derek, Natalie in financing, and Matt the car specialist. The process was organized and smooth from signing the deal all the way to the delivery of the car. We felt very taken care of. We would highly recommend Justin and Capilano Audi and will definitely be back again.
2 weeks ago
Great service i must say. I was coming from Calgary to pick up the car. The whole time i was dealing with Chris from sales. And i must say he helped me so much. From me flying to Vancouver to getting down to dealership he made it so easy. Great guy and so down to earth . Thanks Chris it was a pleasure. 👍👍
2 weeks ago
Great experience with Bobby at Cap Audi - would deal with him anytime. More than fair dealing, simple negotiation despite what could have been a complex arrangement with a high value trade-in, but Bobby made things easy and came in right away with a very fair offer and made it really easy to get things done and into a new ride. Also a shout out to Andrew in finance and Matthew on the car features and tech side for making things seamless. Well done guys!
3 weeks ago
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