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Ryan was great! He offered me a very fair price for both my car's trade in and for my new leased vehicle. I knew what I wanted to lease and at what price. Ryan listened and structured a deal that worked for me without any back and forth games. He was true to his word throughout the process. He responded very quickly to all my questions in a patient and respectful manner. I truly appreciated his thoughtfulness in making sure the entire experience was painless and stress free. I have leased from this dealership before, and once again, I was very satisfied with my overall experience! His associates who walked me through the new vehicle set up were also very helpful.
a week ago
The team was very professional, knowledgeable and friendly. It was the best test drive experience I've had with a dealership. Negotiations was a pleasant experience. And finally you beat out Mercedes who had previously won over my wife!
3 weeks ago
Very smooth first experience with the dealership. Justin was especially helpful in processing my request and got me in a vehicle so quickly. Impressed with the whole team from parts to finance to delivery specialist would most definitely recommend
3 weeks ago
Recently I had taken my car down to have some service done and and an issue with the battery fixed. I am very happy to say that I had a great experience with the staff and quality of customer service. All the staff was very friendly and informative with me through the whole process. I would definitely consider buying a car from here next time and always will recommend them!
2 months ago
Justin and the team at Capilano Audi were a pleasure to deal with and we are very happy with our new Q7. Justin went over and above to provide us with exactly what we were looking for within the budget that we requested. We felt no pressure at all and everyone we dealt with was very friendly and helpful including the GM Derek, Natalie in financing, and Matt the car specialist. The process was organized and smooth from signing the deal all the way to the delivery of the car. We felt very taken care of. We would highly recommend Justin and Capilano Audi and will definitely be back again.
2 months ago
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