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We had the best experience when purchasing our second car at Capilano Audi. Ryan and Tim worked as great partners to help us choose the perfect car for our family. Tyler made sure we understood all the great features in the car and how to get things setup before we drove off the lot. Samantha made the whole payment process easy by having all the forms ready. Overall, the entire team made the experience seamless, easy and fun! We could not be happier with our purchase and would definitely recommend all our family and friends to meet with this professional team of experts!
a week ago
Aaron, Trevor, Andrew, Jasmine and Tyler were all very professional and helped us greatly on getting our new SUV. Aaron was very responsive to our inquiries and got us a good deal quickly. It was surprisingly smooth and pleasant. We really appreciate Alan’s hard work. Tyler gave us a walk-through of the functions and controls of the car before we drove off; it was awesome. We love our new car and would definitely recommend this dealership!
3 weeks ago
My dealer Tim gave great customer service, from helping me pick the perfect car to making sure that I was getting the best deal possible. He always responded very quickly to my inquiries and helped make buying a car quick and hassle-free. I would 100% go back here again just for the quality customer service.
a month ago
My fiance and I purchased a car from here in November. It was from their used car inventory. We dealt with Aaron Li. The service we received from him was above and beyond our expectations considering it was a smaller sized sale. He was quick to respond to all inquiries and made the deal go super smooth and easy for us since we were driving in from out of town. The overall treatment from the dealership as a whole left us feeling truly satisfied.
a month ago
Ryan was great! He offered me a very fair price for both my car's trade in and for my new leased vehicle. I knew what I wanted to lease and at what price. Ryan listened and structured a deal that worked for me without any back and forth games. He was true to his word throughout the process. He responded very quickly to all my questions in a patient and respectful manner. I truly appreciated his thoughtfulness in making sure the entire experience was painless and stress free. I have leased from this dealership before, and once again, I was very satisfied with my overall experience! His associates who walked me through the new vehicle set up were also very helpful.
2 months ago
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