Testimonials - Capilano Audi
813 Automall Drive in North Vancouver, BC
Sales: 1 877 958 4712
Service: 1 877 958 4913

Testimonials

Experienced great service from day one. The sales and service staff are honest straight shooters, and helped me find the right car for my needs, and at a competitive price. I’ve been a customer for over five years and counting.

James Tom-Yew

Capilano Audi has consistently treated me with the utmost care and professionalism. I must mention one particular individual, Allan Agres, Service Advisor, who has always been friendly and fair to deal with and has certainly earned my trust. I wouldn’t normally go out of my way and drive from White Rock to North Vancouver for service, but Allan’s vast knowledge, attention to detail and exemplary customer service, are more than worth the drive! I cannot say enough about the great experiences I have had with service at Capilano Audi and highly recommend them to anyone who demands the absolute best for their Audi.

Alan Turton

The cars speak for themselves and the service team is friendly and helpful at Capilano. I won’t take chances at any other dealership.

Caique Santiago

Clarence and Andrew are the best! Great service from this dealership!

Lothar Jaschke

I take my car in for maintenance at this Audi dealership. It’s not the closest one to my home, but the service exceeds my expectations. Staff are helpful, keep me informed with updates, and shuttle me to and from the Seabus. This makes setting appointments easy on weekdays. They recently added 10 new service bays to reduce wait times too.

Desmond Liao

If you are looking for an Audi, this is the place to purchase or lease one. Iv been dealing with cap Audi for years. Never a disappointment

Donny Centanni

Over the past 15 years, my family and I have bought 7 new Audis, most of which were bought through Ali Bani-Sadr, who has been an absolute pleasure to deal with.

He is very knowledgeable, a good listener and communicator and goes out of his way to make the deal work and to make sure that we are always satisfied customers – and sure to return for the next vehicle purchase.

Ali is well supported by the Finance Manager, Andrew Ballantyne and Daniel Gyra in the service department.

Johann Burger

Great customer service

Maureen Cheung

Hatef Emam is a customer service driven individual. He listened to our needs, adapted as our needs changed, but most importantly every step of the way he did what he said he was going to do. A great sales person, listens; that is what Hatef does! I highly recommend you spend time with Hatef if you are interested in a car from Capliano Audi.

Bart Copeland

Fantastic service from Clarence and Andrew! Thank you both very much!

Shawn Wentworth

Before I purchased my Audi, I visited all 3 Audi dealerships in Vancouver. I chose Capilano Audi because the staffs were professional, polite, and transparent. Most importantly they seemed to know what they’re doing compared to other dealerships. I can’t emphasize enough how happy I am with my new car and the service I got from the salesman. I will definitely refer Capilano Audi if anyone is looking for an Audi.

Shio N.

I’ve been a Capilano Audi client since 2012 when I purchased my Q7 TFSI 3.0. The acquisition process was painless as Ali Bani-Sadr provided a fun experience supported by his extensive knowledge of the Audi product line.
I appreciated Ali’s friendly, zero pressure approach and I returned to Capilano Audi this year to purchase an A5 Cabriolet for my wife. The level of respectful service provided by Capilano Audi is consistent before and after you drive your new car off their lot. Highly recommended!

Andrew Netschay

Been a customer for over 6 years and never had any issue. Just picked up my 5th Audi from this dealership. Top class customer service and support.

Leon Ng

Reliable and friendly service. My experience performing a service and a repair was very good. Both jobs were done on time and within estimates. As we know, Audi service is not cheap, but it is good quality.

Tom Stachura

Caught a rock coming home from the interior on the Coquihalla. The rock punctured my radiator which caused a pretty steady leak. Capilano Audi fit me in the same day to diagnose the problem and had it fixed the next day.

Will definitely be back to Capilano Audi!

Graeme Gibson

I thought I’d miss my A3 when my lease was up…but now that I have the awesome 2015 Audi Q5, I’m never looking back! Great service from Capilano Audi as always! Thanks guys!!!

Chantal Tietze

Clarence and Andrew are the best! Great service from this dealership!

Lothar Jaschke

I had a really great experience at this dealership shopping for a pre owned Audi A3 with a friend of mine. We dealt with Tim Cheung and he was extremely professional and respectful of our time as we were able to test drive and put a sale together in under an hour. Thank you Tim and the team at Capilano Audi!

Robbin Risley

Capilano Audi have been exceptional to deal with. They have offered professional, prompt, courteous service far exceeding my expectations in all my dealings with them. In particular, Al in the service department gets my highest accolades for his professional, kind, empathic and efficient service.

Nathalie Mathieu

I recently purchased a new Audi and was very impressed with the service I received from my sales representative, Hatef Emam. I would highly recommend him if you are interested in purchasing something from their excellent line up of vehicles. Greg

North Shore Division of Family Practice

I bought my most recent new car here and it was a painless experience. No games or bs like I endured at the Audi dealer closer to my place. It seems like they’re less desperate to make a sale here than what I’m used to which I really dig. I dealt with Tim in sales, great guy and a straight shooter. Definitely going back for my next vehicle. For anyone in the market for a new Audi in the Vancouver area, I really recommend paying these guys a visit.
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Darwin Allen

Excellent Staff & Excellent Service

Valerie La